Water Department
WATER/SEWER
Jeff Harrison , Superintendent
Melissa Spillers, Water/Utility Clerk
(478) 836-3211 Fax: (478) 836-9874
Water Outages and Emergency Services:
(478) 836-3211 (9 a.m.-5 p.m., Mon.-Fri.)
Central Dispatch: 911
(after 5 p.m., holidays & weekends)
Street Department
The Street Department is responsible for the repair and maintenance of roads within the city limits. Roads are continuously inspected and repaired using hot mix asphalt and/or cold patch blacktop to provide a safe roadway for motorists.
Water Department
Department employees routinely read, inspect, and repair water meters; repair city water lines; and test water supplies to ensure a reliable, clean, and safe water supply to area residents.
The Wastewater Treatment Department operates a modern state-of-the-art plant that processes 444,000 gallons from the city's sewer system each day. The waste water is processed and sanitized then the water is safely redistributed into a tributary of the Flint River.
Solid Waste Department
The City is contracted with Advanced Disposal Systems to pick-up and dispose of residential and commercial solid waste once each week. The City maintains a limb truck that the streets employees use to pick up residential yard waste as needed.
Water Department
• The monthly utility bills are mailed on the last week of each month and are due by the 10th of every month. The bill includes charges for water, sewer, and garbage services.
• The bill is considered late on the 11th and will be charged a late fee of 10% of the unpaid balance.
• Cut-off for non-payment is on the 22nd of the month. A $25.00 re-connect fee will be charged after that date. Once a reconnect fee has been charged and paid the city will turn on the water within a 24 hour period.
• Customer deposit fees are: $150.00
• A tampering fee of $500 WILL BE ACCESSED FOR ANYONE TAMPERING WITH METERS (Turning water back on after City has cut it off, included)
• If you have a problem with your water or sewer, please call 478-836-3211 Monday-Friday between the hours of 9:00 AM-4:00 PM.
YARD DEBRIS COLLECTION PROCEDURES
It is the City of Roberta Streets Departments goal to keep the city clean and attractive. If we all work together and follow some simple guidelines this can be easily accomplished. These procedures will assist in a more efficient, productive and cost effective collection program. Thank You!
All Yard Debris must be properly prepared for collection.
Yard Debris includes: grass clippings, leaves, twigs, branches, limbs, tree parts, shrubbery, vines, garden plants and other naturally occurring vegetative matter.
Grass clippings, leaves, twigs, shrubbery, vines, garden plants and small items must be placed near the road.
Grass clippings or leaves may be put in large trash bags.
All yard debris must be placed at the curb without blocking mailboxes, utilities, driveways, sidewalks, drainage systems or roadways.
Branches and limbs must be trimmed of twigs, vines and leaves. Branches must be cut to a maximum of four (4) feet in length and no thicker than six (6) inches in diameter and each piece shall weigh no more than fifty (50) pounds and must be stacked neatly at the curb.
Tree limbs that are cut by professionals or hired contractors should not be left at the curb for collection by the city.
COLLECTABLE ITEMS
• Limbs no thicker than 6 inches and no longer than 4 feet. Stacked neatly.
• Leaves or small vegetative items in sturdy 20-40 gallon container with two handles.
UNCOLLECTABLE ITEMS
• Limbs thicker than 6 inches and longer than 4 feet.
• Logs, stumps, construction and building materials, junk, etc.
GUIDELINES
• Yard waste piles contaminated with plastic bags or non-yard debris items will not be collected.
• Yard waste pile must be at least 4 feet from any object.
• Yard waste pile must be on level ground in right of way connected to property that waste was collected from.
• Do not pile debris of any kind in ditches or drainage systems.
• Yard debris collected by professionals or hired contractors should not be left at the curb for collection by the city.
• No single item shall weigh more than 50 lbs.
